Best 66 Privacy Policy – Personal Data Protection for Malaysian Players

This Privacy Policy is issued by Best 66 ("We", "Platform", "Best 66") and applies to all users who access or use the Best 66 online platform, including its website, mobile services, and all products we offer to players in Malaysia.

We understand that your trust is the foundation of the relationship between our players and Best 66. Whether you are registering an account, making a deposit via Touch 'n Go or DuitNow, playing slots or live baccarat, or reaching out to our support team – you are entrusting us with your personal information. We take that responsibility seriously.

This Privacy Policy is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection. By using the Best 66 Platform, you acknowledge that you have read and understood this Privacy Policy.

Best 66 collects various types of personal data based on service requirements, legal compliance, and the need to improve your player experience. The following are the main categories of data we collect:

All data collected is the minimum necessary for its intended purpose. best 66 does not collect data that is irrelevant to the provision of our services to Malaysian players.

Best 66 collects your personal data through a variety of legitimate and transparent channels:

Direct Collection

• Registration Form: When you register a Best 66 account, you provide basic information such as your name, email, and Malaysian phone number.
• KYC Process: To comply with anti-money laundering (AML) legal requirements, we require identity verification documents such as a MyKad or passport.
• Financial Transactions: Relevant information is collected when you make a deposit via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost, or ShopeePay, and when you withdraw your winnings.
• Customer Support Interactions: Information you share when contacting the Best 66 support team via live chat or email.

Automatic Collection

• Cookies and Tracking Technologies: Technical data is collected automatically when you use the Best 66 Platform, including your IP address, device type, operating system, and session information.
• Game Logs: Our system automatically records all gaming activity, including baccarat, blackjack, slots, and Sports Betting, for integrity and support purposes.

Best 66 uses your personal data only for lawful and transparent purposes, as outlined below:

• Service Provision: Managing your account, processing deposits and withdrawals in RM, providing access to games, and handling Sports Betting.
• Identity Verification & Compliance: Meeting KYC and AML requirements, verifying age eligibility (18 and above), and fulfilling Malaysian legal reporting obligations.
• Security & Fraud Prevention: Detecting and preventing fraud, money laundering, collusion, and misuse of the best 66 platform.
• Service Improvement: Analysing usage patterns to improve the platform, enhance the interface, and personalise the experience for Malaysian players.
• Service Communications: Sending important notifications related to your account, transactions, security verifications, and updates to our Terms or Privacy Policy.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and provide appropriate support to Best 66 players who need it.
• Marketing Communications (with consent): Sending promotional information, bonuses, and exclusive Best 66 offers – only if you have opted in to receive them.

Best 66 does not sell or trade your personal data to any third party. However, there are limited circumstances in which we need to share data with specific parties:

• Payment Service Providers: Data that must be shared with Touch 'n Go, GrabPay, DuitNow, FPX, Boost, and ShopeePay providers solely to process your financial transactions.
• Game Providers: Minimum necessary information is shared with game software developers to allow you to access live casino games, slots, and Sports Betting.
• Malaysian Authorities: Best 66 will disclose data to Malaysian authorities (such as the Royal Malaysia Police or the Malaysian Communications and Multimedia Commission) when required by law or court order.
• Technical Service Providers: Hosting, cybersecurity, and analytics providers that support the technical operations of the Best 66 platform – subject to strict confidentiality agreements.

Best 66 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction:

Technical Security

• 256-bit SSL Encryption for all communications between your device and best 66 servers.
• Data encryption at rest – all sensitive data is stored in encrypted format, never as plain text.
• Two-factor authentication (2FA) available to all Best 66 member accounts.
• 24/7 security monitoring by a dedicated cybersecurity team.
• Penetration testing periodically by independent third parties.

Organisational Measures

• Access to players' personal data is restricted to staff who require it solely to carry out their responsibilities.
• All best 66 staff who handle personal data undergo regular data protection training.
• A clear security incident response protocol to address any data breaches promptly.

The Best 66 Platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs smoothly.

Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login, session management, and account security. These cookies cannot be disabled.
• Performance Cookies: Collects information on how you use the Best 66 platform to help us improve our services. This data is gathered anonymously.
• Functional Cookies: Allows the platform to remember your preferences – such as language, preferred betting limits, and other settings – for a more personalised experience.

You can manage your cookie settings through your web browser settings. Please note that disabling essential cookies may affect the functionality of the Best 66 platform.

Under Malaysia's Personal Data Protection Act 2010 and Best 66's Privacy Policy, you have the following rights regarding your personal data:

To exercise any of the rights above, please contact us at support@best66.biz. Best 66 commits to responding to your request within 30 days working.

Best 66 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law:

• Active Account Data: Retained for the duration your account is active and for 7 years after account closure for AML legal compliance purposes.
• Financial Transaction Records: Retained for 7 years in accordance with Malaysian financial regulatory requirements.
• Game Logs: Retained for 3 years for dispute resolution and audit purposes.
• Marketing Data: Retained until you withdraw your marketing consent.
• Customer Support Data: Retained for 2 years after the case is closed.

The Best 66 platform is strictly for individuals aged 18 and above. We do not knowingly collect any personal data from anyone under the age of 18.

Best 66 may update this Privacy Policy from time to time to reflect changes in our practices, Malaysian legal requirements, or new technological developments. When we make material changes:

• We will update the "Updated" date at the top of this document.
• For significant changes, we will send a notification to your registered email or display a prominent notice within the best 66 platform.
• Your continued use of the platform after any changes are published constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how Best 66 manages your personal data.

If you have any questions, concerns, or complaints regarding how Best 66 handles your personal data, or to exercise any of your privacy rights, please contact us:

You may also reach Department of Personal Data Protection Malaysia (JPDP) if you believe your privacy rights have been violated and Best 66 has not resolved your complaint to your satisfaction.